Customer Testimonials
RESIDENTIAL
Warren & Jenifer
We wanted to let you now how pleased we are with your finished work. You promised to do what it took to ensure that we were happy with your service and you have certainly accomplished that goal.
Gene
It is a comfort when some things don’t change and the service, professionalism and honesty of ER Plumbing has that distinct quality.
Charlotte HOA President
I want to personally thank you and your workers for the good job. Everyone was timely, professional, neat, efficient, and conscientious.
Mary
Most of all, I wish to commend the excellent, conscientious work of the technician. He went out of his way to keep me informed and even tightened an outside spigot as a courtesy. The kind of effort, integrity and courtesy that your company exhibited speaks volumes about your business. I will not hesitate to recommend ER Plumbing.
Don
It is always a pleasure when your first contact with a company turns out to be professional and yet warm and friendly. Keep up your excellent work.
Violet
I just wanted to take a minute and thank you for your help in taking care of my mom’s plumbing problems. The technician was courteous and professional and did a terrific job. Thanks again to your company for helping my mom in her time of need.
Mark
Your company is great to work with! The technician went the extra mile to ensure that the work was performed to the highest level of excellence. Quality work, by professional people, with good customer relations is rare to find.
Thomas
The technicians go the extra mile. It is never a good day when a homeowner finds something needs repaired “now” and can’t wait, but it makes it more bearable when the staff that answers are always pleasant and everyone is professional, courteous, and knowledgeable. We appreciate having someone like you to turn to in time of need.
Wilma
My HOA uses your service and I just wanted to comment on what a great job your technician did. He worked very hard to repair the problem under difficult conditions, and did very good work. He was pleasant, neat, and professional. Keep up the good work!
Monica – Love in the Name of Christ
Everyone here at LOVE Inc (Love in the Name of Christ) try to assist people who are unable to accomplish things on their own. We have a lot of needs in the community, but when you have a company like ER Plumbing who is willing to help it makes our job easier. There is a continuing list of plumbing problems that we can be assured that will be handled in a very pleasant, professional, and caring manner. ER Plumbing is a blessing. From a leak that has been going on for years to someone not having any water at all for several years, we can always count on ER Plumbing to lend a helping hand to help our community. I don’t know what we would do without them!
Delle
Thank you for helping us fixing our emergency! We really appreciate the quickness of response, professionalism, and politeness we received. We will definitely tell anyone who needs a good plumber about you!
Mary Allen Todd
I am writing to express my delight with the new Noritz Tankless Water Heater installed at my house this week. I had been dealing with an old system that had sediment in the bottom and, while I might pay something for an occasional mud pack, I did not like having a mud bath as a ritual! Most of all, I wish to commend the excellent, conscientious work of Mr. Chris Jones. He went out of his way to keep me informed and even tightened an outside spigot as a courtesy. The kind of effort, integrity and courtesy that Chris Jones exhibited speaks volumes about your business. I will not hesitate to recommend Emergency Response Plumbing (Actually, I already have recommended you) to others.
Samuel – ABC Board
The ABC Board has a long time relationship with ER Plumbing Service and is very pleased with the close working relationship that has been developed with the employees look forward to maintaining and continuing our customer/client relationship well into the future. Mr. David Parker operates a very capable and ethical business.
Bill – Coca-Cola Consolidated
Thank you for your quick, professional response to our plumbing problem. This is a continuation of the quality service you and your staff have always provided us here at Coca-Cola Consolidated. Over the last several years of me being in this position you have been there when we needed you, I would recommend your company to anyone!
James – City of Charlotte
I would like to express my great appreciation to ER Plumbing for providing outstanding service on a regular basis for the City of Charlotte. You respond to a service call in a timely manner, solve the problem correctly on the first attempt and all the while keeping safety first when on the job. Thank you all for conducting your work with pride.
Kristen – Henderson Properties
Thank you for always being there to assist us. All your technicians are always professional and thorough in their work. The staff on the inside has always been great in coordinating appointments with the tenants and homeowners at the properties we handle. I would recommend your services to any company and homeowners who are looking for a professional and dependable plumbing company.