Our 100% Satisfaction Guarantee
Service and Repair Guarantee
If you are not 100% satisfied with the service we have provided, we will refund all of your money. We assure you that our plumbers will conduct themselves professionally in your home or office, wear shoe covers to protect your flooring, and clean up after themselves before leaving your premises, or you do not pay for the service. If a repair fails within two years, we will repair it again absolutely free.*
Whole House Re-Piping Guarantee
We guarantee that your whole house re-piping project will be complete on or before the date we have promised. We guarantee our pipe replacement for a period of 20 years. If your pipes fail at any time during that period (excluding acts of God, riot or war) we will repair the failure free of charge. We guarantee that all materials used are as specified and up to code in your area. And we guarantee to protect the condition of your home with our work and materaials.
Equipment and Fixture Guarantee
We guarantee that the equipment and/or fixtures we have installed in your home will perform as we have stated. If any equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.
*Excludes drain cleaning and repairs made on products when a repair or replacement is recommended.