About E.R. Services

Dealing with a clogged drain or gas leak in the middle of the night? Burst pipe flooding your kitchen? Waiting to take care of the issue could lead to even bigger problems. We’re open all day, every day, ready to provide emergency plumbing services 24/7, 365 days a year!

Call E.R. Services at 704-846-5371 for all your Charlotte plumbing needs.

E.R. Services is a full-service plumbing company dedicated the residential and commercial plumbing needs of residents in and around Charlotte, NC. Our friendly, licensed technicians are standing by around the clock to solve even your toughest plumbing emergencies.

We know that these issues often come at the most inconvenient time, which is we do everything we can to make sure your experience is as hassle free as possible, including the price of service. We guarantee that you won’t pay a penny more than our regular competitive rates you’d pay on a weekday. That’s how committed we are to keeping you and your loved ones safe and comfortable.

Proudly Serving Charlotte Since 1997

E.R. Services (Formerly E.R. Plumbing Services) is a local plumbing company, based in Mint Hill, NC, right on the border of Charlotte. We’ve been in business since 1997, so you know we aren’t a here-today, gone-tomorrow operation.

We service the entire Charlotte metro area, from Tega Cay and Rock Hill to Concord and Kannapolis. Looking for a Mount Holly plumber? A Harrisburg plumber? We’re large enough to service the entire area, but small enough to provide personal service.

We know we’re competing with some of the bigger, national chains, but that’s where we proudly stand out with supreme customer service and fast response. We live here in Charlotte; we’re committed to the Charlotte community. We not only provide the best Charlotte emergency plumbing service, but we also perform charity work and give back to the community on a regular basis. This is our town, and we’re invested.

Great Reviews

Personal Attention from Start to Finish

When you call E.R. Services, you can rest assured, knowing that we’ll solve your plumbing problem without hassle. Using our professional start-to-finish system, we ensure that we’ll leave your location 100% satisfied.

Here’s how our system works:

Your Call

When you call us you’ll get a live person on the line – whether it is midnight or Sunday morning. We’re always open!

We’ll work with you to determine the best window of time is for YOU – not necessarily what works best for us.

Since we have technicians throughout North Carolina and South Carolina at all times of the day and night, if it’s an emergency, we can dispatch the closest one to your location and quickly call you back with the technician’s name and estimated time of arrival.

Our Arrival

When our technician arrives at your home or business, he will quickly get to work to determine the problem and inform you of the options available to you. Once you approve work to be done, your technician will either get to work on it immediately, or schedule a future appointment, depending on the need.

Our technicians take great pride in making sure they treat your home with care, ensure no damage is done to your home and clean up any mess we made while performing your service.

After Completion

After your work is completed, your technician will walk you through, step-by-step, the work which was performed, and have you sign the invoice confirming work was performed to your satisfaction. Because it’s so important to us that your experience is positive, and you are satisfied every time, we’ll leave you a satisfaction report card to fill out and send back to our office.

But wait! As soon as our technician gets into his truck he will call our office to check in. Before he leaves, we will call you to make sure everything is to your satisfaction. That way everything is taken care of as quickly and conveniently as possible.

When and only when we get the final assurance that you’re happy, the technician has finished his assignment.

We Love Giving Back

We are so grateful for all of the support we have received by our community over the years, and without our friends and neighbors we are proud to serve, we would not be where we are at as a company. We give back in any way we can, including the  Channel 9 Family Focus charitable efforts throughout the year.

Visit our Community Involvement page to learn about the many ways we give back.

Leave your plumbing needs to the experts who care! Whether it’s 12 p.m. or 12 a.m., our friendly, reliable technicians are standing by ready to help. Give us a call at 704-846-5371 to schedule your service today.