24/7 Matthews Plumbing, Drain, Water Heater & Home Filtration Services
Let's hear it for Matthews—our home town! We're proud to serve the Matthews community. We've provided reliable Matthews plumbing services since 1997, and we've worked hard to build a solid reputation based on a foundation of great customer service and excellent plumbing.
We've also dedicated our time to community service through local homeless shelters, churches, food drives, and school supply drives. Want to hear more? We've got everything you need:
5 Star Ratings: We've got hundreds of positive reviews online.
Experienced Plumbing Techs: Read details of projects our individual techs have worked on—even as recent as today.
Great Value: We provide quality plumbing service at affordable prices. We use standardized pricing (no jacking up the price because you live in a nice neighborhood - a lot of service companies do that, you know).
Open When You Need Us: Open 24/7, 365 days a year. We're fully staffed, and we never charge extra for evenings, weekends, or holidays.
E.R. Services has all your drain cleaning and plumbing services covered under one roof. Contact us today at 704-846-5371 to schedule an appointment with one of our experienced and friendly plumbing technicians.
Read our latest reviews and customer comments.
Your Local Plumbers
One of the best things about E.R. Services is we know Matthews. In fact, our headquarters are located right here in town.
We know Matthews is growing rapidly, and we recognize the plumbing challenges that accompany rapid growth. Some facts you might not know:
- Matthews proper is 2 square miles
- Matthews has a population of approximately 29,000 and is still growing
- Harris Teeter and Family Dollar are both headquartered in our fair city
While many plumbers are not equipped to handle the challenges of rapid urban growth, E.R. Services has grown along with the Queen City. We’re prepared to handle everything from commercial projects to household annoyances.
It can be challenging to find a trustworthy plumbing contractor. The plumbing company must be reliable, efficient, and affordable, too. At E.R. Services, when you call us, a qualified and licensed plumber answers your questions and provides comprehensive advice. We always look out for you, the customer. Our goal is to build a lifelong relationship with you, so we are focused on meeting your plumbing needs in the most comprehensive and cost-efficient way possible.
Matthews NC homeowners and commercial property owners know they can trust us because we have been in business for 20 years. During that time, we have perfected our plumbing services to ensure our customers get the best resolution for their problems. From fast emergency repairs to thorough installations, we have you covered.
Quality Plumbing Repairs and Installations
Calling for a plumbing repair is never your first choice. In most cases, the repair is a result of a frustrating plumbing problem like a water leak, sump pump problem, or a need for water line repair services. At E.R. Services, we make plumbing repairs convenient, easy, and affordable. We’re on-call 24/7, always offering the same great, affordable plumbing service so your home or commercial property is always protected. Our preventative services such as drain cleaning are also great options to keep your pipes running smoothly at all times.
We proudly offer the following services:
Other times, a plumbing repair is not enough and you need to invest in a replacement or new installation. Our expert technicians can help advise you on the best course of action to create the most effective result for your individual situation from repiping your home to new water filter systems installations.
Efficient Water Heater Services
As one of the most important plumbing components in your home, it’s vital to maintain a safe and efficient water heater. The best way is through efficient and reliable water heater services. This means investing in repairs when they are needed, scheduling regular maintenance on the unit and replacing it when the time is right.
So how do we know when the time is right to install a new water heater? If you are noticing rising energy bills, frequent water heater repairs or if your water heater is between 10-15 years old, it’s probably time to invest in a new one. The experts at E.R. Services can inspect the unit and advise you of your options. We'll help decide between tank or tankless, or if you would benefit from a hot water recirculation pump to get hot water faster.
Matthews Plumbing Company at Your Service
We provide the following services, plus some:
- 24 Hour Emergency Plumbing Service
- Drain Cleaning
- Sewer Line Installation and Repair
- Water Heater Services
- Water Line Repair and Replacement
- Tankless Water Heater Services
- Home Water Filtration Systems
- Commercial Plumbing
Didn't see what you're looking for? Give us a call and talk to our office staff. We'll see what we can do for you.
When our techs have time, they log into Nearby Now to record their projects. Not all of our projects are recorded here, but you can check in to see what the guys are working on today by clicking on the map below and then clicking on the expansion icon. Have fun seeing what the E.R. Services technicians are tackling today!
Performed a one system maintenance, all was well at this time
Shut down water to home Access valve through drywall in stairwell Cut out and remove old valve Install customer supplied valve and trim Restore water to test Not responsible for drywall repair On arrival customer Needed new shower valve install they supplied the valve…measured off side wall in the bathroom to obtain measurements cut out section of dry wall removed old shower valve and sweated on fittings for new valve and transitions from copper to pex to grey poly in the wall restored water and tested …new cartridge was malfunctioning and I pulled it out and installed a new one and re tested no leaks no further issues
To provide excavation to check previous repair under warranty as follows: - Provide 2 men - City utility locates - Provide excavation equipment - Excavate area where leak was repaired - Inspect previous repair - Make any needed repairs under warranty - Seed and straw location - Clean up location NOTES: WATER MAY NEED TO BE TURNED OFF TO ENTIRE COMMUNTY. IF LEAK IS ON PREVIOUS REPAIR LINE WILL BE REPAIRED UNDER WARRANTY IF NOT ON PREVIOUS REPAIR. ADDITINOL CHARGES WILL INCUR AND WILL PROVIDE PROPOSAL TO MAKE ANY REPAIRS. WILL NEED (4) PARKING SPACES ON THE END CLEAR OF ANY VEHICLES BEFORE PROCEEDING WITH WORK. Exclusions: Any landscaping grass, bushes, plants, trees, or mulch that may need to be removed to make improvements from leak are to be replaced by others. If there is any irrigation lines or wires at location that are not marked and get damaged will be responsibility of client. If any asphalt or concrete needs to be removed for repair process it will change scope o
To provide repair to a leaking water service line as follows. - City Utility locates - Provide excavation equipment - Shut down water at location - Excavate area at home and behind meter - Pull new service from home to meter - Restore water - Test - Backfill excavated area - Seed and straw location - Clean up location Exclusions: Any landscaping grass, bushes, plants, trees, or mulch that may need to be removed to make improvements from leak are to be replaced by others. If there is any irrigation lines or wires at location that are not marked and get damaged will be responsibility of client. If any asphalt or concrete needs to be removed for repair process it will change scope of project and incur additional charges. 5/30/23 Returned onsite. Excavated behind meter to expose service. Excavated at home to expose service. Sleeved a new pex service through old black poly. Made connections at home and re connected into meter. Restored water and tested. Backfilled and groomed landscap
Arrived on site customer states spray head hose is leaking. Newer kohler faucet we installed a few years ago. All that had happened was the head had come loose so I tightened it back up and everything is good to go and operating properly
Arrived on site customer states toilets are bubbling up and are now having a vacuum sound. Also the sinks in the lab aren’t draining. I investigated the toilets and found the vacuum system had sucked the traps dry, I flushed the toilets and made sure the bowls were full. There are no issues with the toilets at this time. I moved on to the lab and found the sink they use to mix plaster had backed up and wasn’t draining at all. I began by pulling the trap off to see if that may of been the issue. It was definitely full of plaster. I got all of that cleared out re assembled the trap and tested again. It took awhile but the sink did back back up. I attempted to clear the line using my 100 drain machine several times. The dr alerted me that the building is approximately 60 years old and the cast is in rough shape. I attempted to clear it again with no success. It’s draining better but not great. I called my service manager and let him know what’s going on. He is aware of the building and w
Arrived on site customer has a few different things he wanted me to look at. First the toilet is sitting to high off the floor and leaks every time they flush. They have replaced wax seal twice already and shimmed the toilet. Secondly the shower has no hot water and lastly the tub has no water at all. Started by removing the toilet and measuring the flange. It was sitting almost 3/4 above the tile causing the toilet to rock and leak. I cut out the old 4” glue flange and installed a new 4” push tite flange with ss ring and secured the flange to the concrete with tap cons. I then installed new toilet bolts and an extra wax, wax seal. Reset the toilet and tightened it down to the flange. I made sure it didn’t rock and re connected water supply. I tested several time with no leaks. Everything is tight and leak free at this time. I then moved onto the shower. It was a moen positemp that had a bit of corrosion built up behind the trim plate which led me to believe the cartridge has gone bad.
Arrived onsite. Water heater leaking in attic 50 gallon standard vent. Customer has heater off and drained. To get heaters in and out will have to be carried over open floor joists. And second person will be needed and none are available for today. Customer approved estimate and is scheduled for tomorrow afternoon customer is having other quotes and may cancel our appointment if needed. Work is completed for today
Arrived on site customer states water was pooling in hallway outside of hall bathroom. They had the angle stop for the toilet shut off for the time being. The piping in the home is cpvc. When I met with homeowner he turned it on for me and right away water started dripping heavily from the valve. We turned it back off and I checked the meter just to be sure it wasn’t still spinning, and it wasn’t which led me to believe at this time the angle stop is the only thing leaking and nothing under the slab. I shut down water to the home drained the system down and installed a new angle stop for the toilet. Slowly turned water back on bleeding air from the hosebib on the right side and the faucets in the home. Once all air was purged I turned on the angle stop let the toilet fill and flushed it several times to make sure the angle stop was ok. After testing I went and checked the meter and made sure it still wasn’t spinning. Everything is operating properly and leak free at this time. Spoke
Performed a 3 system ac maintenance on 3 newer ac units we installed. While speaking with the customer he had concern about air flow and the thermostat clicking a lot for the 2nd floor unit since install. Checked over the system and made some adjustments to the manual dampers but the equipment itself is running good along with the blower speed, informed him with these blower motors they ramp up and down depending on the load. Checked all systems and found them working good with no issues at this time.
Arrived onsite finding ice maker line in laundry room had disconnected. 1;4in plastic tubing came out of nut and metal feral. Removed old nut and installed new nut and plastic feral. Restored and tested. Since tankless was installed a few months ago customer is having lots of low pressure issues on the hot side. Inlet filter is clogged. Cleaned and inlet filter clogged again. Inspected crawlspace found tankless is installed on an addition portion of the home. Original side of home is not having pressure issues. Checked all plumbing and everything has been re piped to pex and addition is all copper. There is a small portion of galvanized on the main valve for the addition. Need to provide estimate for replacing galvanized with pex. Before that gets done I need to talk with previous techs who did the install. Customer stated this was not an issue before tankless got installed. The plumbing is really confusing in the crawl. He requested one of the previous techs come out who was here beca
I arrived on site and met with representative on site. He showed me the clean out in front of unit 624–150. I inspected, clean out and found them holding water in front of the unit. I also inspected, clean out at the rear of the building, where we’ve had success in the past, and found them to be dry at this time, indicating that the blockage was between the clean outs in front of, 624–150 and the rear of the building. After receiving authorization, I use the cable machine to clean out in front of the building and cabled until blockage was cleared. Upon retrieval of the cable, I pulled nothing back on my cable of consequence. Given the call history, I believe it was a combination of sediment/debris inside the existing drain lines, and an accumulation of paper. Customer currently has estimate to install a two-way clean out at the rear of the building to make jetting easier and we will provide an estimate at that time to line the sewer main for this building. After cleaning my work area,
Customer concerned about floor in powder room after recent work completed by previous tech. Checked toilet where it was pulled and it is secured. Went into crawlspace and checked sub floor and all is well, looks solid. Check drain stack from upstairs bathrooms that has a repair on it located in wall. Sub floor looks good where it penetrates. I see no leaks anywhere. Hardwoods do squeak in the bathroom but they are not wet and subfloor is not wet. Replaced toilet fill valve per customer satisfaction. Check everything I could and no current leaks.
Preformed a 3 system Ac maintenance, during this visit I flushed the drain lines, check temperature split. I’ve also checked refrigerant pressures. Visually inspected all wiring and checked electrical components. Chemically washed the outdoor condenser coils for better efficiency. Left systems running at this time.
Large water service break that was coming out of grass where sidewalk and front yard met. Leak was so severe water had to be shut off to home at water meter. Dug around where water was coming up and exposed large split on black poly water service near old irrigation tie in. Cut out section of pipe and installed new section of pex piping. Restored water and checked for leaks, no leaks at this time. Backfilled hole with remaining native soil, homeowner to fill in rest of hole with soil.
Looking for a Matthews Plumbing Company With 5 Star Ratings?
You've found us! To schedule an appointment with one of our experts, call 704-846-5371 and speak to a plumbing professional today. We look forward to working with you.