What information do we collect & how do we use your information?
If you email us through the "Contact Us" link on this site or fill out a "Request an Appointment" form, we ask
you for information such as your name, email address, and phone number so we can respond to your
questions and comments. You may choose to provide additional information as well.

How do we share your information?
We will share aggregated demographic information with our partners. This is not linked to any personal
information that can identify any individual person. We do not sell or otherwise disclose personal information
about our website visitors, without their prior authorization. We may share information provided by our
visitors with service providers we have retained to perform services on our behalf. These service providers are
contractually restricted from using or disclosing the information except as necessary to perform services on
our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we
are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials,
or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in
connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any
information we have about you in the event we sell or transfer all or a portion of our business or assets. Should
such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal
information you have provided through this website in a manner that is consistent with this Privacy Statement.
E.R. Plumbing Services will not sell or share messaging opt-in data with any third parties for marketing
purposes.

How do we use cookies, web beacons, and tracking technologies?
Like many companies, we use browser cookies on this website. Browser cookies are bits of text that are placed
on your computer's hard drive when you visit certain websites. We use browser cookies to tell us, for example,
whether you have visited us before or if you are a new visitor and to help us identify site features in which you
may have the greatest interest. Browser cookies may enhance your online experience by saving your
preferences while you are visiting a particular site. The "help" portion of the toolbar on most browsers will tell
you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie,
and how to disable existing browser cookies. Remember though, without browser cookies, you may not be
able to take full advantage of all our website features.
For each visitor to a CCS website, CCS's web server automatically recognizes and stores information, such as
the visitor's IP address/domain name combination and any referring websites. We use this information to
understand visitor traffic patterns through our websites for purposes such as enhancing their usability. Your
computer provides this information automatically each time you log on, unless you have activated blocking
technology available in some browsers.
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad
demographic information for aggregate use. Certain pages on our site may contain "web beacons" (also known
as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as
the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page
on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used
to view the page, and the information in cookies set by the third party. We use log files to store the data that is
collected through web beacons. CCS also uses third party web beacons to help manage online advertising.
These web beacons are provided by our ad management partners, such as Google Analytics and Omniture.
These files enable Google Analytics and Omniture to recognize a unique cookie on your web browser, which in
turn enables us to learn which advertisements bring users to our website. The cookie on your web browser
was placed by CCS, or by another advertiser who works with Google Analytics. With both cookies and web
beacon technology, the information that we collect and share is anonymous and not personally identifiable. It
does not contain your name, address, telephone number or email address.

How do we protect your information?
ER Plumbing Services employs reasonable administrative and technical security measures in place to help
protect against loss, misuse and alteration of the information under our control. However, as with any Internet
website, it is not possible to guarantee that the site will not be attacked or that information you provided may
not be compromised.

How can you control what information is collected and used?
For more information about Google Analytics, including information about how to opt out of these
technologies, go to www.google-analytics.com.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your
information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your
web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption
to protect sensitive information transmitted online, we also protect your information offline. Only employees
who need the information to perform a specific job (for example, billing or customer service) are granted
access to personally identifiable information. The computers/servers in which we store personally identifiable
information are kept in a secure environment.
ER Plumbing Services understands your concerns about privacy and security when using the Internet, and we
are committed to protecting the privacy of our valued customers. ER Plumbing Services does not sell, rent or
exchange any information collected via the Internet. ER Plumbing Services keeps all collected information
confidential. We have implemented security policies and technical measures to protect your personal data
from improper use or unauthorized access.
In order to fulfill your requests for our services and products, it is necessary to obtain your name, address, and
phone number information. We use the information you provide to schedule the services and deliver the
products you request. We may also use the information to contact you about our products, services and
events, to notify you about special offers or promotions, or to respond to your request for information from ER
Plumbing Services.
ER Plumbing Services collects information as described to ensure personalized service to our customers. By
using ER Plumbing Services, you consent to the collection and use of data for this purpose. Any changes to this
policy will be posted on the Web site. If you feel that we are not abiding by this privacy policy, you should
contact us immediately via telephone at (704) 846-5371 or via email at service@erplumbing.com.

Terms and Conditions
You can expect to receive messages such as appointment reminders, updates regarding your service, and
occasional special offers or plumbing tips.
Message frequency may vary depending on your service needs and preferences.
Message and data rates may apply.
For assistance, text HELP or call us at (704) 846-5371.
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